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Last updated: July 22, 2003 Index of Questions:
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Q:
I have a pre-G3 Power Macintosh computer, an OrangeLink USB
2.0/FireWire PCI card (95PCB00112) and the drivers seem to
be installed properly but I cannot get any devices to work.
Why? |
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The
OrangeLink USB 2.0/FireWire PCI card (95PCB00112) is
compatible with the Macintosh All-in-one G3, Power Macintosh
Beige G3 rev. B or later, Power Macintosh Blue & White
G3, and Power Macintosh G4 series computers. There is
an incompatibility between the OrangeLink USB 2.0/FireWire
PCI card (95PCB00112) and all other PCI based Macintosh
computers. |
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Q: How can I tell if my Power Macintosh Beige G3 is rev. B or later? |
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Use
the Apple System Profiler, located in the Apple menu, to
help determine which logic board revision you have. Open
Apple System Profiler, click the System Profile tab within
the window, and then look at the Production Information
section. Compare it to the table below to determine which
revision of the logic board is in your Power Macintosh G3
(platinum) computer. |
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Q:
On a Macintosh, FireWire does not function or I receive an
error message when trying to access a device attached to the
FireWire card. |
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There
may be a 3rd party extension conflicting with the Apple
FireWire extensions. The best way to determine this is to
use the Mac OS base extensions set. If the problem stops
after booting with this set, you have an extension conflict
and you will have to track down the offending extension. |
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Q:
I have installed an OrangeLink+ FireWire / USB board or an
OrangeUSB card in my Macintosh running OS 8.6 or 9.2.2. I am
not able to able to access the USB ports on the card. |
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Try
moving all extensions that start with the word USB from your
System Extensions folder to your System Extensions Disabled
folder. Then download and install the Apple
USB Adapter Card Support
v1.4.1.
After the 1.4.1 installation is complete, reinstall any
drivers and/or software for USB peripherals. Reboot the
computer. |
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Q:
After installing an OrangeLink PCI board into my computer, I
receive an error message or the Mac locks up on
boot. |
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If
you have tried all suggestions below and still have no
success, contact Orange Micro technical support for
additional assistance support@orangemicro.com
. |
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Q:
I can't get the iPod to work with my OrangeLink CardBus PC
Card. Is it compatible? |
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The
iPod is compatible with the OrangeLink CardBus PC Card. It
does require power on the FireWire bus to operate. Recently
shipping OrangeLink CardBus PC Cards have a power jack
between its two FireWire ports. This optional power supply
is available at http://www.1394firestation.com/. |
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The
OrangeLink FireWire Series is compatible with OS X using the
native OS X FireWire support provided by Apple. |
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Q:
Apple FireWire will not install in my MacOS 8.6 system. What
should I do? |
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Apple
recommends FireWire
software version 2.3.3
for systems with MacOS 8.6 installed. |
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Q:
Will the Apple FireWire
2.4 software, or newer
work with Orange Micro FireWire 1394 adapters? |
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Yes.
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Q:
Are there any known Problems and Limitations Using Multiple
FireWire Devices at the Same Time? |
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Note
the following Apple FireWire 2.4 Read Me: "Power Macintosh
computers can transfer perfect digital video (DV) on
FireWire when no other devices are using the FireWire bus.
If you have problems transferring digital video, make
certain that no other FireWire devices are being used at the
same time." |
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Q:
What are the minimum system requirements to use the
OrangeLink? |
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The
PCI based boards can be used on any PCI based Macintosh and
the PC Cards can be used on any PowerBook Series G3 laptop
other than the M3553 series. The devices that can be
used are FireWire hard drives, CD-R's, printers, cameras
etc.... DV editing has more stringent
requirements and may not be possible on some older
systems. |
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Beige G3 233 MHz. If using an older machine an equivalent Processor Upgrade card.
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Q:
What System software is recommended for best
performance? |
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Q:
What should I do to optimize my Macintosh for capturing DV
video? |
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Open the monitor control panel and set the color depth to thousands of colors.
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Yes.
As long as the video source uses DV format. iMovie is not
compatible with FireWire web cams. Because FireWire web cams
do not use DV format. |
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Yes.
Refer to Apple TIL "How
to Use FireWire Target Disk
Mode"
for more details. |
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No,
Mac OS versions prior to 8.6 will not allow the installation
of the drivers needed for FireWire support. |
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Q:
I have installed the OrangeLink software, and then the card,
but now my Macintosh will not boot. |
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Try
moving the card to a different PCI Slot? If you have other
PCI cards as well, try switching the order the cards are
installed on the board. The Macintosh can be particular
about PCI hierarchy. Move our card into the first PCI slot
if possible. |
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Q:
I have downloaded your update from the website, but when I
try to run the file, the .bin file type is not
recognized. |
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This
situation occurs when you are running Netscape as your
browser. To access the .bin file, open up your Stuffit
Expander folder, and drag the .bin file on to the Icon. This
process will extract the .bin file and load the Update
folder onto your desktop. |
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Q:
When I try to export my files back to my camera, my system
crashes or I record a blue screen. |
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This problem occurs when not enough system memory is available. 80MB of system RAM or greater is suggested to properly run Premiere. Both Premiere and QuickTime suggest that Virtual memory not be used. In addition, insure you are running a minimal set of extensions and are using the most updated FireWire extensions and version of QuickTime. |
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Q:
I have a Macintosh 6500, 5500, or Twentieth Anniversary
Macintosh and my OrangeLink |
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FireWire/USB
card does not work. |
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Q:
Will Digital Origin software work with the OrangeLink card?
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Digital
Origin is currently working on updating their software to
work with OHCI Compliant cards and built-in ports. Digital
Origin EditDV will not work on OrangeLink products until
this update is made available. |
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Q:
How do I set-up My OrangeLink FireWire CardBus PC Card on my
G3 laptop? |
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Above all else, you must be running 8.6 or better. Also, your laptop must be a G3 laptop, and must be from a series other than the M3553 series.
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Q:
How do I Install the OrangeLink card and video software on
my Macintosh desktop computer? |
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Above all else, you must be running OS 8.6 or better.
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Q:
I have a FireWire Hard drive and it is not mounting to my
Mac desktop. |
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Your
FireWire hard drive requires installation software. Make
sure that you installed this software, that you have run any
included utilities, and that any extensions for the drive
are enabled in the Extension Manager. Use the most current
software updates for the OrangeLink card and the FireWire
drive. When mounting the drive to the desktop, completely
boot the computer, and then turn on the FireWire hard
drive. |
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Q:
I have a DV camera and it is not recognized by Premiere or
Final Cut Pro. |
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To
use Adobe Premiere with FireWire, you need to be using
Premiere 5.1c or greater. If you have the full Premiere 5.1,
you need to download the 5.1c update and the 1.3 Device
Control from Adobe's
website.
If you have a version prior to Premiere 5.1, you must
purchase an upgrade to 5.1 before updating to 5.1c. Final
Cut Pro requires the free upgrade to version 1.2 or later
from Apple's
website.
For all Video editing software, run the most current updates
of the software, and of QuickTime. Make sure you run
the camera off its power supply and not the battery.
You must follow this start-up order: Fully boot your system;
turn on the DV camera; then, launch the video editing
software. Any other sequence will not work. |
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Q:
My QPS FireWire CDRW connected to my OrangeLink card is not
recognized. |
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For
those using a version of toast 4.0.2 or older, update to 4.1
from Roxio's
website
and disable the "QueFire" extension. Roxio has
included built-in support for the QPS drive in Toast 4.1 and
you no longer need the extension from Que. |
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Q:
I can capture video, but when I export, I get blocky video
back to the camera. |
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If
you have a processor upgrade card installed, confirm that
the G3 upgrade card has the proper bus speed settings to
match your system. If you have a 50 MHz bus on your system
and your upgrade card is running at 48.5, the timing
difference will cause the kind of problem you currently
have. If your system has a 50 MHz bus speed, and your
upgrade card has your system running at 345 Hz, then your
card needs adjusting.
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Q:
Where can I find more detailed instructions for
installation, or on how to use the video editing
software? |
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The
installation CD contains a manual for the installation of
the card, and also the manual for Premiere LE. The manual is
in .PDF form and can be read using the supplied Adobe
Acrobat Reader. |
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Q:
Is Ram Doubler 9 or previous versions of Ram Doubler
compatible with your OrangeLink card? |
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No,
if you are using Ram Doubler 9 or prior, you will need to
disable to avoid conflicts with the Apple FireWire and USB
extensions. |
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Q:
My USB Kensington Scrollable Mouse freezes my system during
boot-up. |
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If
you make the Kensington Startup the last extension to load,
the freezing problems should go away. |
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Q:
My, Kodak,
or Nikon
camera will not work with the OrangeLink Card. |
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Camera
manufacturer supplied must be compatible with Apple Mac
built-in FireWire ports. Contact your camera manufacturer
for the most recent updates. |
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Yes.
FireWire booting is possible on all Macintosh models that
have built-in FireWire ports with the exception of the Power
Macintosh G3 (Blue & White) and the Power Mac G4 (PCI
Graphics) models. You may need to upgrade the computer's
firmware before FireWire booting will work. There is no
computer firmware upgrade for a Beige G3 to support
this. |
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