Orangelink for Windows


Last updated: July 30, 2002

Index of Questions:

Where is the serial number for the version of Ulead VideoStudio that came on my Orange Micro CD?

Start Ulead VideoStudio. Click on the "G" button (Global options menu). Select "About Ulead Video Studio" It will show the credits for Ulead VideoStudio as well as your serial number.

Q: Are the OrangeLink products compatible with Linux?

Orange Micro has no plans to develop and support Linux drivers for the OrangeLink FireWire/1394 products. However, we will publish links to known Linux web sites that have drivers that support the OrangeLink FireWire/1394 products under Linux. The SourceForge.net web site has drivers that are IEEE 1394 OHCI Host controllers. Their compatibility chart confirms support for OrangeLink FireWire PCI board and the OrangeLink FireWire CardBus PC Card.

Q: After installing an OrangeLink+, or OrangeUSB card into my computer, I receive an error message or Windows locks up on boot.

1) Try moving the card to a different PCI slot.
2) Make sure you have all of the Windows updates and drivers from Microsoft and your computer manufacturer.
3) Make sure you have the latest BIOS revision installed for your system.
4) Try the card in a different computer to verify the card is functional.
If you have tried all suggestions above and still have no success, the card may not be compatible with your system. Contact Orange Micro technical support for additional assistance at support@orangemicro.com .

Q: Will the Ethernet part of the OrangeLink+ FireWire/Ethernet board work under Windows XP?

Yes. The Windows 2000 Ethernet driver that is provided on the OrangeLink CD-ROM will work. Only if you set the line speed properties to 10base. A Windows XP compatible driver is currently under development. A release is expected soon.

Q: Will the SCSI part of the OrangeLink+ FireWire/SCSI board work under Windows XP?

Yes. Simply install the Windows 2000 SCSI driver that is provided on the OrangeLink CD-ROM.

Q: Will the OrangeLink FireWire products work under Windows XP?

Windows 98SE, WinMe, Win2000 and Windows XP come with built-in 1394 drivers that work with all OrangeLink FireWire products. The driver that is used is called "NEC OHCI Compliant IEEE 1394 Host Controller" or "OHCI Compliant IEEE 1394 Host Controller".

Q: How to prepare a FireWire disk For Use Under Windows 98SE Or Windows Me?

1. Boot up your computer with the FireWire hard drive turned on and connected.
2. From the Start\Programs menu select "MS DOS Prompt". The MS DOS Windows will now appear. From command prompt type "fdisk" and hit the enter key.
3. When asked to enable Large Disk support press "Y".
4. The Microsoft Fixed Disk Utility will open. Choose option 5 "Change current fixed disk drive" then hit the Enter key.
5. Now select your FireWire drive from the list. Your main internal hard drive will be Disk 1. If you have only one hard drive in your computer then drive 2 will be your FireWire drive. If you are not sure which drive is your FireWire drive you should contact the manufacture of the drive for further instructions. After selecting your FireWire drive from the list hit the enter key to proceed.
WARNING: FAILING TO SELECT THE CORRECT DRIVE MAY CAUSE PERMANENT LOSS OF DATA!
6. You will now be presented the original menu of 5 items. Select option 1 "Create DOS partition or Logical DOS drive" and hit Enter.
7. You will now be presented 3 menu items. Choose number 1 "Create Primary DOS Partition" then hit the Enter key.
8. You will now see the question "Do you wish to use the maximum available size for the Primary DOS partition"? Answer yes.
9. The partitioning is complete hit the Esc button twice. You will see a message that you must restart your computer. Hit the Esc button once more to exit the fdisk program. From the MS DOS command prompt type "exit" to close the MS DOS Prompt window.
10. Disconnect the drive from the FireWire bus, wait about ten seconds, then reconnect the drive. After plugging the drive back in double click the "My Computer" icon to open the My Computer window. You should have a new drive icon for the FireWire drive. Right click on the drive icon for the FireWire drive. From the pop-up menu that appears select "Format". From the format dialog select "Full" under "Format Type, then click the Start. You will see a warning that all files will be destroyed. Click OK to proceed. This process may take several minutes. Once complete, click the Close buttons and you are done.

Q: How to prepare a FireWire disk For Use Under Windows XP?

1. Plug the FireWire drive into any available FireWire port.
2. The system should detect the drive and install a device driver for it. To verify the drive is properly detected, right click on the "My Computer" icon either on your desktop or in the Start Menu. From the popup menu that appears, click Properties. The System Properties dialog will appear. Click the Hardware tab then click on the Device Manager button. The Device Manager dialog will appear. Scroll down through the list of devices until you see the Disk Drives section. Expand this section. Your FireWire drive should be listed under the Disk Drive section. For information on how your drive will show up in the Device Manager please contact the manufacturer of your drive.
3. After you have verified that your FireWire drive has been detected by Windows XP, you will need to partition and format the drive before it will be usable. Open the Disk Management utility. To get there, click on the Start/Control Panel menu. Double click on Performance and Maintenance icon. Inside the Performance and Maintenance control panel, double click the Administrative Tools icon, then double click the Computer Management icon. In the Storage sub-section, click Disk Management.
4. The Write Signature and Upgrade Disk Wizard will start. Click Next to start the Wizard. Select your FireWire drive from the list using the checkbox. Click Next to continue. Click Finish, to write the signature to the drive.
5. The FireWire drive will be listed without a drive letter, and display as "unallocated".
6. To create a partition, right click on the unallocated area of the drive. Then from the popup menu that will appear, select Create Partition.
7. The Create Partition Wizard will start. Click next to start the Wizard. Choose Primary partition then click next. Enter the amount of disk space to be used and then click next. Assign a drive letter or path, and then click next. Select a file system to use to format the disk, then click next. Verify all settings, and then click Finish to begin formatting the drive. Note: The formatting process could take several hours.
8. When the formatting process has finished, your FireWire drive should then be available for use.

Q: How do I prepare my FireWire Disk for use under Windows 2000?

1. Plug FireWire drive into any available FireWire port.
2. The system should detect the drive and install a device driver for it. To verify the drive is properly detected right click on the "My Computer" icon. From the popup menu that appears click Properties. The System Properties dialog will appear. Click the Hardware tab then click on the Device Manager button. The Device Manager dialog will appear. Scroll down through the list of devices until you see the Disk Drives section. Expand this section. Under the Disk Drive section your FireWire drive should be listed. For information on how your drive will show up in the Device Manager please contact he manufacturer of your drive.
3. After you have verified that your FireWire drive has been detected by Windows 2000 you will need to partition and format the drive before it will be usable. Open the Disk Management utility. To get there: Click on the Start/Settings/Control Panel menu. Double-click on Administrative Tools, and then double-click on the Computer Management icon. In the Storage sub-section, click Disk Management.
4. The Write Signature and Upgrade Disk Wizard will start. Click Next to start the Wizard. Select your FireWire drive from the list using the checkbox. Click Next to continue. Click Finish to write the signature to the drive.
5. The FireWire drive will be listed without a drive letter, and show as "unallocated".
6. To create a partition, right click on the unallocated area of the drive. Then from the popup menu that will appear select Create Partition.
7. The Create Partition Wizard will start. Click next to start the Wizard. Choose Primary partition then click next. Enter the amount of disk space to be used and then click next. Assign a drive letter or path, and then click next. Select a file system to use to format the disk, then click next. Verify all settings, and then click Finish to begin formatting the drive. Note: The formatting process could take several hours.
8. When the formatting process has finished, your FireWire drive should then be available for use.

Q: I keep getting a "Failed to build preview graph" error when attempting to capture video using Ulead VideoStudio. What can I do?

This problem is usually caused by a resource conflict between your video card and another device installed in your computer. You should start by updating to the latest drivers available for your video card. These drivers will be provided by the manufacture of your video card. I also recommend updating to Direct X 8.0 then install the Video Capture Update for Direct X 8.0. If the problem persists open the Device Manager and check to see if the IRQ used by your video card is shared with another device. If your video card is sharing an IRQ with another device you will have to manually reassign an IRQ for the video card in your systems BIOS. For information on performing this task please consult the documentation for your systems motherboard.

Q: Are there any recommended updates for DV editing?

Microsoft recommends users of Digital Video equipment install DV Updater for DirectX 8.0
http://www.microsoft.com/downloads/release.asp?ReleaseID=28377

Q: I cannot get disk media to work properly in Windows 98 Second Edition What can I do?

An update to Windows 98 SE is available that corrects problems with mass storage devices. Use the link below to go to the Microsoft web page and download the update.
http://www.microsoft.com/Windows98/downloads/contents/WURecommended/S_WUFeatured/1394/Default.asp

Q: I cannot get Adobe Premiere to access video through my OrangeLink 1394 port. What can I do?

Adobe Premiere version 6.0 is the first version of Adobe Premiere for Windows to have built-in support for OHCI based 1394 boards. Previous versions of Adobe Premiere are not compatible with OrangeLink 1394 products.

Q: I couldn't get my Canon Elura to communicate properly with an IBM Thinkpad. The computer would crash as it loads the drivers for the camcorder after connecting the FireWire cable to the computer. How can I correct this?

The following patch fixed this problem: http://support.Microsoft.com/support/kb/articles/Q252/1/83.ASP?LN=EN-US&SD=gn&FR=0

Q: I run Windows 98 SE and after plugging in my DV camcorder it shows up in the Windows Device Manager under the "Sound, video and game controllers" section instead of under the "Imaging Device" section. How can I correct this?

1. Open then Windows Device Manager, expand the "Sound, video and game controller" section then remove the device driver for your camcorder. After closing the Device Manager, Windows will prompt you to restart. Select "No".
2. From the Start menu button select Find\Files or Folders. The Find dialog will now appear. Enter "dvcam.*" under the "Named" section and click the "Find Now" button. Windows should find three files which match the aforementioned criteria. Delete all three of these files.
3. Insert your Windows 98 Second Edition CD into your CD-ROM drive then restart Windows. As Windows restarts, the camcorder will be detected. When prompted point the Hardware Installation Wizard to the Win98 folder on the Windows 98 SE CD to install the appropriate drivers for your camcorder.

I have installed the OrangeLink drivers and OrangeLink card, but when I turn on my camera, Windows asks me to load the camera driver.

If your system is asking for camera drivers, then you will need to update your Windows to Windows 98 Second Edition. If you right click on the My Computer icon, and choose properties, your system properties box will open. This box will display the version of windows you currently have. If the date for Windows is 4/10/1998 and does not say Second Edition, you will have to purchase the updated version of the operating system

I get choppy sound or video that does not appear smooth. What can I do?

1. Check the amount of RAM in your system. The recommended amount is 128MB or higher, preferably 256MB or more.
2. Check your hard drive for available space. Editing DV takes up large amounts of disk space. As your hard drive fills up the slower it performs.
3. Try to free up space on your hard drive by deleting unneeded programs and files.
4. Optimize your system.

Windows 98 SE does not detect my camcorder. What can I do?

Some camcorders have problems being detected when they are not plugged into their power supply.

Q: I followed the instructions, loaded the Driver software, but no 1394 Bus controller is listed in the Device Manager.

Before the Orange Micro OrangeLink 1394 Host Controller will appear in the Device Manager, you must install the OrangeLink card your computer. After installing the card and re-booting, Windows will prompt you to insert the Windows CD to finish installation. The Orange Micro OrangeLink 1394 Host Controller will now appear in the Device Manager.

Q: Can I run the OrangeLink card with Windows 98 standard or Windows NT?

No. The OrangeLink products require Windows 98 Second Edition, Windows 2000 and Windows Me. All previous versions of Windows do not provide an adequate level of OHCI 1394 driver support . Microsoft has no plans to add OHCI 1394 driver support in older Windows platforms.

Q: I have installed the OrangeLink drivers and OrangeLink card, but when I turn on my camera, Windows asks me to load the camera driver.

If your system is asking for camera drivers, then you will need to update your Windows to Windows 98 Second Edition. If you right click on the My Computer Icon, and choose properties, your system properties box will open. This box will display the version of windows you currently have. If the date for Windows is 4/10/1998 and does not say Second Edition, you will have to purchase the updated version of the operating system

Q: How do I save Adobe Premiere compatible files from Ulead VideoStudio DV SE?

From the Save As dialog box set the "Save As" type option to " Microsoft AVI Files".  

  • Next fill in the File Name section with the name you want the file to be saved as.  
  • Now click the options button.  A Video Options Dialog will appear. Select the compression tab and change the compression option to: DV Video Encoder.
  • Next click the configure button and from the DV Export Option dialog select Type 2.  
  • Click OK, and then OK again.  
  • You are returned to the Save As dialog.  Click the save button, and the file you save should be compatible with Premiere.

Q: My Toshiba laptop locks up if the OrangeLink CardBus PC Card is in the slot. How do I correct this?

Use the Tsetup (for information on this utility consult you Toshiba User's manual) utility to change the PC Card slot option to from 16 bit to CardBus 32 bit. Shut down your computer and remove any PC Cards from the computer. Now insert only the OrangeLink CardBus PC Card into the PC Card slot and start your computer.

Q: I have your OrangeLink FireWire 1394 PC CardBus card, and I am having problems installing it, or getting my camcorder to work.

If you are running Windows 98, right click on the "My computer" icon. Pull down and choose Preferences. In the box that comes up, it should say windows 98 Second Edition. If it does not show Second Edition, or if the date reads 4/10/98, you will need to purchase an upgrade to windows 98SE in order to use this product.

  • Your laptop must be CardBus ready. In your device manager, listed under PCMCIA Sockets, you will see a CardBus controller if your laptop is CardBus compatible. Your laptop must also be configured to use the CardBus. Many laptops come with set-up software to set your slots to PCMCIA, CardBus or auto detect. Check with your laptop documentation or manufacturer for questions on the proper configuration.
  • Make sure that you have installed our software first, and the card second. If you did the install of the card first, remove any FireWire drivers from the device manager, and the card from the system. Next, reinstall our software, then the card.
  • Check the device manager. You should see OrangeLink OHCI IEEE 1394 listed under 1394 Bus Controller. Plug-in your camera to the AC adapter, connect the FireWire cable to the camera and the OrangeLink card, then turn on the camera to camera mode. In the Device Manager, Microsoft Camera or VCR should load under Imaging Devices.
  • Start the Ulead Video Studio software. Go to Global Menu (G button located on the left side of the Ulead window). Microsoft Camera and VCR should appear in the pop-up menu, and a bullet should appear to the left of the driver. Under Select Device Control, choose MS 1394; and under change capture plug-in, choose Ulead Direct Show Capture plug-in. Restart the Ulead program. Start a new file. In North America, choose AVI: 720x480 29.7fps DV NTSC as your CODEC. For PAL cameras (Europe and Asia), choose AVI: 720x576 25fps DV PAL. Under the Capture section of the Ulead VideoStudio software, click on the Video Capture Icon to begin recording. If your camera is set to camera mode, your image should now show in the record box on the screen. If your camera is in VTR/VCR mode, the device control should start playing from the recorded video on your camera

Q: I launch my editing software and get a message that my device is not available or to check my connection. All of my software is current, and properly loaded.

For DV cameras, you must follow this start-up order: Fully boot your system; turn on the DV camera; then, launch the video editing software. Any other sequence will not work.

Q: Will Digital Origin software work with the OrangeLink card?

Digital Origin EditDV v2.0 or newer is required to work with OrangeLink products.

Q: The Still Image button in Ulead VideoStudio 3.0 does not function.

Ulead has released a patch to correct the bug in the Still Image Capture feature. The links are: ftp://ftp4.Ulead.com/pub/Updates/VideoStudio3/DV/Uvs3dvp.exeo or http://209.235.13.153/pub/Updates/VideoStudio3/DV/Uvs3dvp.exe

Q: How do I capture a Single frame from motion video in Ulead VideoStudio DV SE?

Import the image as a video clip (left camera button in VS3 capture mode)

  • Go to Storyboard step, and select the clip
  • Click "Save current frame as a new image file" to cut the single frame as an image clip.

Q: How do I play back captured DV files in Ulead MediaStudio Pro?

To transmit or record DV files back to a DV camcorder, please make sure that you select the Type-1 format (this is the default setting) when creating a DV file.

Microsoft defines two methods of storing DV video data in AVI files, namely Type-1 and Type-2. If you would like to know more about these two DV AVI file formats, please visit Microsoft's web site at: http://www.Microsoft.com/hwdev/desinit/dvavi.htm

Type1 -- If you cannot insert Type-1 DV files in Video Editor, please check whether you have installed the VFW (Video for Windows) DV software codec, which might not support Type-1 DV files. We recommend removing the DV codec, such as the Adaptec DVSoft codec. You can double-click the Multimedia program icon in the Control Panel and click the Advanced tab, then find all video codecs in the Video Compression Codecs category.

Q: Where can I find more detailed instructions for installation, or on how to use the video editing software?

The installation the OrangeLink FireWire 1394 Series CD contains a manual for the installation of the card, and also manuals for the Ulead VideoStudio software and Premiere LE application. The manuals are in .PDF form and can be read using the supplied Adobe Acrobat Reader.

Q: I am having problems installing the card, and getting my camera to work. What are the steps I need to follow?

Windows 98 Second Edition:

  • Right click on your "My computer" icon. Pull down and choose Preferences. In the box that comes up, it should say Windows 98 Second Edition. If it does not show Second Edition, or if the date reads 4/10/98, you will need to upgrade to Windows 98 SE in order to use this product.
  • Make sure that you have installed our software first, and the card second. If you did the install of the card first, remove any FireWire drivers from the device manager, and the card from the system. Next, reinstall our software, then the card. (If NEC is listed as your driver, then you have installed the card first. (Follow the above steps).
  • Check the device manager. You should see OrangeLink OHCI IEEE 1394 listed as the 1394 Bus Controller.

Video Editing Software Set-up
Plug-in your camera to the AC adapter, connect it to a FireWire port, then turn on the camera to camera mode. Your camera will load a driver, Microsoft Camera and VCR, into the device manager. Start the Ulead VideoStudio software. Go to Global Menu (G button located on the left side of the Ulead window). Microsoft Camera and VCR should appear in the pop-up menu, and a bullet should appear to the left of the driver. Under Select Device Control, choose MS 1394; and under change capture plug-in, choose Ulead directshow capture plug-in. Restart the Ulead program. Start a new file. In North America, choose AVI: 720x480 29.7fps DV NTSC as your codec. For PAL cameras(Europe and Asia), choose AVI: 720x576 25fps DV PAL. Under the Capture section of the Ulead software, click on the Video Capture Icon to begin recording. If your camera is set to camera mode, your image should now show in the record box on the screen. If your camera is in VTR/VCR mode, the device control should start playing from the recorded video on your camera.

Q: I get an "Unable to Load Library" error when I launch Ulead VideoStudio.

I get the error message  "unable to load library 15472:0:01501913" after launching VideoStudio. After clicking Ok the application closes. The problem may be caused by the corrupted files or read-only files in the Ulead.dat sub-directory under the Video Studio program directory. The following two methods should resolve the problem:

  • Preferred. De-install Ulead VideoStudio then re-install VideoStudio.
  • Delete the Ulead.dat sub-directory, and let VideoStudio re-build the data files. It may take time the first time VideoStudio is activated.

Q: My Kodak or Nikon camera will not work with the OrangeLink Card.

Camera manufacturer supplied drivers must be compatible with Microsoft Windows 1394 OHCI drivers. Contact your camera manufacturer for the most recent updates.

© Orange Micro, Inc. 2002. All rights reserved.