Motorola
recognizes privacy and security as being a concern for most
individuals accessing the Internet. Whether you're buying
one of our quality products, or just browsing our site, we
want to make you comfortable with our privacy policy and the
security measures we take to protect your personal information.
Please read the following policy to understand the following:
- What
personally identifiable information of yours may be collected;
- Motorola's
use of Cookies
- Who
is collecting the information;
- How
the information is used;
- With
whom the information may be shared;
- What
choices are available to you regarding collection, use and
distribution of the information;
- What
kind of security procedures are in place to protect the
loss, misuse or alteration of information supplied;
- Issues
involving your Child's privacy; and
- How
you can correct any inaccuracies in the information.
By
using our Web site, you consent to the collection and use
of your information by Motorola as set forth in the policy
currently in effect. If we decide to change our policy, such
changes will be posted here on the Web site, so please check
back periodically to ensure you have the most current policy.
What
information is Collected?
Motorola
collects personally identifiable information, including name,
title, company, address, email address, phone numbers, etc.
when a visitor places an order with us. We do not require
this information to obtain access to any part of our public
site.
In
addition to ordering, we may ask you for personal information
at other times, including by way of example, when you enter
a sweepstakes, contest or promotion sponsored by Motorola;
when you complete surveys or other questionnaires; or when
you send an email to Motorola. Wherever Motorola collects
personal information we try to include a link to this Privacy
Policy on that page.
Our
web servers also collect the domain names of visitors to our
web sites. This information is aggregated to measure number
of visits, average time spent on a Motorola web site, pages
viewed, etc. We use this information to measure the use of
our sites and to improve the content of our sites.
What
about Cookies?
When
you come into our site, our server attaches a small text file
to your hard drive -- a cookie. Your unique cookie tells us
that it's you whenever you re-enter our site, so we can recall
where you've previously been on our site, and what, if anything,
you have in your shopping cart. It's important to note that
cookies are safe. They cannot be executed as code or be used
to deliver a virus, and personal information is not gathered
from them, or stored on them.
Generally,
we use cookies to:
(1)
Remind us of who you are and to access your account information
(stored on our computers) in order to deliver to you a better
and more personalized experience.
(2)
Determine the effectiveness of our e-commerce relationships.
Visitors linking to the Motorola site from one of our e-commerce
partner sites are given a unique cookie, which is used to
determine the effectiveness of these links. This information
may be used to help target advertisements based on user interests
and behavior, and to assess our e-commerce relationships.
(3)
Assist Motorola in tracking what items are in your shopping
cart.
(4)
Track your progress and number of entries in some of our promotions,
sweepstakes and contests.
(5)
Measure certain traffic patterns, which areas of the Motorola
site you have visited, and your visiting patterns in the aggregate.
This information collected by cookies is sometimes called
"clickstream." We use this research to understand how our
users' habits are similar or different from one another so
that we can make each new experience on a Motorola site, a
better one. We may also use this information to better personalize
the content, banner ads, and promotions that you and other
users will see on our sites.
You
also have choices with respect to cookies. By modifying your
browser preferences, you have the choice to accept all cookies,
to be notified when a cookie is set, or to reject all cookies.
If you choose to reject all cookies you will be unable to
use those services or engage in activities that require registration
in order to participate.
Who
is collecting the information?
When
you are on a Motorola site and are asked for personal information,
you are sharing that information with Motorola, Inc., its
subsidiaries and related companies. The Motorola Web site
may contain various links to third-party Web sites. These
sites may provide additional information, goods, services
and/or promotions. These sites are owned and operated independently
of Motorola, and have their own separate privacy and data
collection practices. Any information you provide to these
Web sites will be governed under the terms of their privacy
policy, if any. Motorola has no responsibility or liability
whatsoever for the independent actions or policies of these
independent sites, and is not responsible for the content
or privacy practices of such sites.
How
is my information used?
Motorola's
primary goal in collecting personal information is to facilitate
order processing and to enable us to contact you if a problem
arises with your order. Providing such information when making
a purchase is required. This information may also be used
to provide you with a customized experience on our site, which
includes interactive communications, and other services.
The
Motorola site may also contain optional surveys and questionnaires
asking for information, as well as several opportunities for
visitors to ask questions. We use the information you provide
to help us design and build better products, to customize
your shopping experience, and to provide advice and purchase
recommendations. Taking part in any of these segments is always
optional.
We
also use the information we collect to help target valuable
marketing and advertising offers. This kind of advertising
may be done with banner ads as well as promotional emails
sent by Motorola, or by third parties under contract with
Motorola.
Finally,
Motorola does research on our users' demographics, interests,
and behavior based on the information provided to us when
making a purchase, during a promotion, from surveys and from
our server log files. We do this to better understand and
serve our users. This research is compiled and analyzed on
an aggregated basis so as to prevent identification of personal
information relating to any one individual. Motorola may share
this aggregated data with our business partners.
With
whom does Motorola share my information?
Except
as outlined in this policy or on our website, Motorola never
provides your personal information to third-parties without
your consent. Motorola shares the information you provide
with Motorola subsidiaries and related companies. Additionally,
if you purchase a cellular phone, pager or other device requiring
service , your personal information is shared with the service
provider/carrier with which you subscribe.
Motorola
may also share your personal information with third-party
business partners so that they may provide services to Motorola
that are consistent with the terms of this Privacy Policy,
and this website. Motorola takes great pride in utilizing
only reputable business partners. Motorola may also, on occasion,
provide personally identifiable information to third-party
businesses as part of a specific product, service, or promotion.
Motorola
may also disclose personal information in special cases when
we have reason to believe that disclosing this information
is necessary to identify, contact or bring legal action against
someone who may be violating this site's Terms of Use or may
be violating Motorola's or other's rights or causing injury
to or interference with Motorola's or other's property. Motorola
may also disclose or access personal information when we believe
in good faith that the law requires it.
Motorola
may match user information with third party data to help us
better understand our customers (customer profiling). Motorola
may also disclose aggregated user statistics in order to describe
our Web site to prospective business partners, advertisers,
and other third parties, and for other lawful purposes.
What
choices do I have regarding collection, use and distribution
of my information?
Motorola
or its business partners may, from time to time, send you
email or direct mail regarding our products and services.
If you do not want to receive such information, simply tell
us when you give us your personal information, or follow the
directions contained on it to remove you name from our mailing
list.
On
certain types of Motorola promotions, we will ask for your
email address in order to contact you in the event you have
won a prize. When you participate in these types of promotions,
you automatically receive promotion-related email. Occasionally
these promotion-related email messages may include targeted
advertisements. If you do not wish to receive such advertisements,
you can choose not to participate in such promotions or contests.
You
also have choices with respect to cookies. By modifying your
browser preferences, you have the choice to accept all cookies,
to be notified when a cookie is set, or to reject all cookies.
What
Security measures does Motorola use to protect my information
from loss, misuse or alteration?
When
you place an order or provide personal information, your transactions
are encrypted for security. Encryption scrambles the information
in your purchase, including your credit card number, so this
information can only be viewed by Motorola.
Motorola
uses Secure Sockets Layer (SSL) encryption technology, the
highest level of security on the Internet. The SSL protocol
provides server authentication, data integrity, and privacy
on the Web. This security measure helps ensure that no impostors,
eavesdroppers, or vandals get your personal information. SSL
not only encrypts your personal and financial information
transmitted, including credit card information, but also verifies
the identity of the server and that the original message arrives
safely at its destination.
However,
no data transmission over the Internet can be guaranteed to
be 100% secure. As a result, while we strive to protect your
personal information, Motorola cannot ensure or warrant the
security of any information you transmit to us or from our
Web site, and therefore you use our site at your own risk.
Once we receive your transmission, we use our best effort
to ensure its security on our systems.
As
a global company Motorola has international sites and users
all over the world. When you give Motorola personal information,
that information may be sent electronically to servers outside
of the country where you originally entered the information.
In addition, that information may be used, stored and processed
outside of the country where you entered that information.
Whenever Motorola handles personal information, regardless
of where this occurs, it takes steps to ensure that your information
is treated securely and in accordance with the relevant Terms
of Use and this Privacy Policy.
How
can I correct or change or view my personal information?
If
you would like to correct, change or view any personal information
you have provided, or remove your name from our mailing list,
please e-mail us at privacy@motorola.com
What
about my child's privacy?
Motorola
products and services are directed at an adult market, and
therefore this site is intended for use by adults only. Motorola
encourages parents to take an active role in their children's
use of the Internet, and to inform them of the dangers of
providing information about themselves over the Internet.
No information should be submitted to or posted on this Web
site by users under 13 years of age without the consent of
their parent or guardian.
Users
that Motorola knows to be under the age of 13 are required
to provide the e-mail address of their parent or guardian
so that Motorola may alert the parent or guardian of their
child's use of this website. The parent or guardian must consent
to Motorola's collection of their child's personal information.
A known child user will be restricted from providing personal
information until such consent is received. No information
collected from users known to be under age 13 will be used
for any marketing or promotional purposes outside Motorola,
Inc.
Additional
Information
Questions
regarding this policy should be directed to privacy@motorola.com
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